{"id":2528,"date":"2019-03-29T09:57:04","date_gmt":"2019-03-29T09:57:04","guid":{"rendered":"http:\/\/avenir-gendarmerie.org\/?p=2528"},"modified":"2019-03-29T09:57:04","modified_gmt":"2019-03-29T09:57:04","slug":"la-gendarmerie-primee-au-15e-podium-de-la-relation-client","status":"publish","type":"post","link":"https:\/\/avenir-gendarmerie.org\/index.php\/2019\/03\/29\/la-gendarmerie-primee-au-15e-podium-de-la-relation-client\/","title":{"rendered":"La gendarmerie prim\u00e9e au 15e Podium de la Relation Client"},"content":{"rendered":"<div class=\"description\">\n<div class=\"ezrichtext-field\">\n<p>Pour la quatri\u00e8me ann\u00e9e cons\u00e9cutive, la gendarmerie a remport\u00e9 le premier prix de la cat\u00e9gorie \u00ab\u00a0service public\u00a0\u00bb du Podium de la Relation Client 2019.<\/p>\n<\/div>\n<\/div>\n<div class=\"body\">\n<div class=\"ezrichtext-field\">\n<p>Le 15e Podium de la Relation Client\u00ae s&rsquo;est d\u00e9roul\u00e9 jeudi 28 mars, autour du th\u00e8me \u00ab\u00a0Du flirt \u00e0 l\u2019engagement\u00a0\u00bb. Le Podium de la Relation Client\u00ae, c\u2019est 4\u00a0000 consommateurs interrog\u00e9s, 16 crit\u00e8res d\u2019excellence, 11 secteurs \u00e9valu\u00e9s et plus de 200 entreprises repr\u00e9sent\u00e9es. Parmi les laur\u00e9ats, des entreprises connues et r\u00e9guli\u00e8rement prim\u00e9es comme la Maif, Air France, Amazon etc&#8230;<\/p>\n<p>Pour la quatri\u00e8me ann\u00e9e cons\u00e9cutive, la gendarmerie nationale est laur\u00e9ate de la cat\u00e9gorie \u00ab\u00a0service public\u00a0\u00bb (comprenant h\u00f4pitaux, pr\u00e9fectures, forces de s\u00e9curit\u00e9, instances judiciaires, direction g\u00e9n\u00e9rale des finances publiques, p\u00f4le Emploi, CAF, CNAV et CPAM).<\/p>\n<p>Palmar\u00e8s des organisations pl\u00e9biscit\u00e9es par les consommateurs pour la qualit\u00e9 de leur relation client\/usager et v\u00e9ritable \u00e9tude des tendances, le Podium de la Relation Client\u00ae est la r\u00e9f\u00e9rence en la mati\u00e8re depuis 15 ans. Cette enqu\u00eate, men\u00e9e par BearingPoint et Kantar\/TNS est, depuis sa cr\u00e9ation en 2003, la plus large et la plus objective r\u00e9alis\u00e9e aupr\u00e8s des clients\/usagers qui se prononcent sur la performance des grandes entreprises et administrations en mati\u00e8re de relation Client parmi les secteurs d&rsquo;activit\u00e9 de r\u00e9f\u00e9rence.<\/p>\n<p>Source: <a href=\"https:\/\/www.gendinfo.fr\/Actualites\/2019\/La-gendarmerie-primee-au-15e-Podium-de-la-Relation-Client\">Gendinfo<\/a> \/ Cr\u00e9dit photo: \u00a9 D.R.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pour la quatri\u00e8me ann\u00e9e cons\u00e9cutive, la gendarmerie a remport\u00e9 le premier prix de la cat\u00e9gorie \u00ab\u00a0service public\u00a0\u00bb du Podium de la Relation Client 2019. Le 15e Podium de la Relation Client\u00ae s&rsquo;est d\u00e9roul\u00e9 jeudi 28 mars, autour du th\u00e8me \u00ab\u00a0Du flirt \u00e0 l\u2019engagement\u00a0\u00bb. Le Podium de la Relation Client\u00ae, c\u2019est 4\u00a0000 consommateurs interrog\u00e9s, 16 crit\u00e8res [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-2528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"_links":{"self":[{"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/posts\/2528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/comments?post=2528"}],"version-history":[{"count":1,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/posts\/2528\/revisions"}],"predecessor-version":[{"id":2530,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/posts\/2528\/revisions\/2530"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/media\/2529"}],"wp:attachment":[{"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/media?parent=2528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/categories?post=2528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avenir-gendarmerie.org\/index.php\/wp-json\/wp\/v2\/tags?post=2528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}